Reference

Privacy Policy for Your koi789 Account

Auto Roulette, Phoenix Rises and Volleyball Betting share one wallet profile at koi789, so this Privacy Policy explains what data we collect, why we use it and how…

Account data scopeDANA record contextCookie choicesSupport request path
koi789 Privacy Policy for Your koi789 Account
PRIVACY HELP

Privacy Contact Paths That Work

Privacy questions should reach a real support route, not a dead mailbox.

Live chat Open live chat from the lobby footer between 09:00 and 23:00 WIB.
WhatsApp support Use the WhatsApp button shown after login for account data questions.
Email request Send privacy requests to the support email listed inside your account area.
ACCOUNT CARE

Data Rules Around Games and Wallets

Privacy protection is part of how we run the lobby, not a separate promise hidden in small print.

Account registration

We collect the details needed to create your login, contact you about account access and connect your wallet history. Fields are kept limited so the registration step stays focused on account use.

Device signals

We read device type, browser version and IP region to detect unusual access. On Android, you can check cookie controls through Settings > Chrome > Site settings > Cookies before returning to the lobby.

Payment records

DANA, OVO, GoPay and QRIS references help us match deposits and withdrawal checks to your account. We store transaction IDs and time stamps, not your full wallet password or private app PIN.

Cookie choices

Cookies keep you signed in, remember language choices and support fraud checks. On iPhone, you can remove site data through Settings > Safari > Advanced > Website Data, then sign in again.

Retention period

We keep account and wallet records while your account remains active and longer where dispute handling or legal duties require it. Records that no longer serve those purposes are removed or made non-identifying.

Correction requests

If your phone number, email or wallet name changes, contact us before making new transactions. We may pause sensitive account actions until your ownership check is complete and the record is corrected.

Privacy Policy Questions Before Joining

You should understand how your data is handled before you open an account. These answers focus on privacy rights, account records, wallet references, cookies and contact steps for Indonesia. If your question involves access, remember that availability depends on local law and is only provided where local law permits.

We collect the details you enter during registration, your contact channel, login activity, device signals and wallet references linked to DANA, OVO, GoPay or QRIS. We use them for account access, security checks and transaction matching.

Game names help explain where session data appears. If you switch from Auto Roulette to Phoenix Rises, we use account and device signals to keep your wallet connected and to detect unusual activity.

Yes. Contact live chat, WhatsApp or email with your login name and the field that needs correction. We may verify your phone number or recent wallet channel before changing private account records.

No. We do not sell your personal data. We use account, device and transaction records to operate your account, answer support requests, match wallet activity and meet legal duties that apply.

Cookies keep your session active, remember basic settings and help us detect risky login patterns. You can remove them in your browser settings, but you may need to sign in again afterward.

We keep payment references while needed for account operation, dispute checks and legal duties. The record normally includes time, amount, channel and transaction reference, not your wallet password or private PIN.

Use live chat, WhatsApp or the email shown inside your account area. Our support window is 09:00–23:00 WIB, and privacy requests may require an ownership check before we discuss account details.